As I mentioned earlier, my FIL (DM2, CRF, HTN, Hb+) suffered from Intra-Cranial Hemorrhage (ICH) which left him paralyzed on the left-side of his body (Left Hemi-Paresis) and the ensuing treatment caused his kidney problem (End State Renal Disease – ESRD) to aggravate and become Complete Renal Failure (CRF).

After being in Kolkata for almost 6 months, it was time for wife and me to return to Secunderabad (where are are based). Since it was not possible for us to leave my FIL to the care of unsupervised nurses, we decided to move him with us to Secunderabad. Hence we simultaneously started the process of getting temporary permission to avail CGHS benefits at Secunderabad.

  1. First, we approached the local dispensary at Kolkata and inquired about the process. We were re-directed to the Head-office at Esplanade. At the head-office, we spoke to the Addl. Director who answered our queries and even quoted from the rule-book to ensure that his advice was accurate.
  2. In case of a serving employee wishing to avail of CGHS Benefits in another city, he needs to obtain permission from his Head of Department (HoD) clearly stating the reason why he requires CGHS benefits in another city. Armed with this letter, he needs to approach CGHS HQ who will in turn issue him a further permit letter addressed to the Addl. Director of the destination city.
  3. In case of a pensioner, no such permit letter is required. The CGHS beneficiary can directly approach the CGHS office at the destination city to seek approval.
  4. Upon arriving at the destination city, the serving employee / pensioner (CGHS Beneficiary) needs to visit the HQ at this city and meet with Addl. Director.
  5. Three copies of a document set are required to be presented to the Addl. Director at this meeting.
    1. Letter to CGHS requesting Temporary Permit.
    2. Copy of CGHS ID Card.
    3. Letter from HoD (if applicable)
    4. Letter from CGHS HQ of source city (if applicable)
  6. After inspection, the director will grant permission on the document (5.1). These documents need to be presented to the concerned official in the Administrative section for filing and issuing of the actual ‘Temporary Permit (TP) document. A suitable dispensary may also be mentioned on the TP.
  7. Upon issue of the TP, the beneficiary needs to present the document to the CMO I/C at the recommended dispensary and obtain his permission. Typically, the CMO I/C will call for the ‘Temporary Permits’ register and make the suitable entries.
  8. After the CMO I/C has signed on the TP, the beneficiary can meet with an available doctor; present his case history and claim medicines/diagnostic tests.

Please note:

  1. TP is issued for a maximum duration of 6 months. TP can be re-issued at the end of 6 months.
  2. If the patient intends to move to the destination city permanently or for more than 1 year, he should go-in for a permanent permit.
  3. To obtain a permanent permit, the beneficiary has to apply at CGHS HQ of the source city requesting a CGHS Transfer. During this process, he will have to surrender his existing card and he will be issued with a permit and no-objection letter from the CGHS HQ of his source city. Upon arrival at the destination city, he needs to present these documents along with other documents such as photographs of the beneficiaries, identity proof, address proof etc. so that a new CGHS Membership card can be issued to him. While this process is generally works like a well-oiled machine in South-India, my experience in East-India was quite contrary.
  4. Beneficiaries with TP can avail of doctor’s advice, medicines and diagnostics at the destination city as per regular CGHS process. However, in case of hospitalization, the ‘Medical 2004 Claim/Reimbursement’ form needs to be submitted at the HQ of the source city. For ex: since my FIL’s card was issued from Kolkata, in case we have hospitalize him (pre-approved/emergency) at Hyderabad, I will have to run to Kolkata to claim reimbursement.

I hope this document will help you understand the CGHS Processes regarding availing treatment in locations other than your home-town and make it easier for you to receive the benefits.

Do revert to me with suggestions for improvement.

Download:
1. Sample ‘Letter to CGHS Requesting Temporary Permit’